Terms & Conditions
Effective Date: 11/04/25
1. Introduction
These Terms & Conditions (“Agreement”) govern your (“Customer”, “you”, “your”) use of the services provided by Washington City Services (“Company”, “we”, “us”, “our”). By executing a Service Agreement, submitting an order, permitting us to perform work, or otherwise engaging our services, you agree to be bound by this Agreement. If you do not agree, you may not engage our services.
2. Services
2.1 We provide facility services including cleaning, disinfecting, maintenance, repairs, staffing support, exterior upkeep, and related services for residential and commercial properties.
2.2 The specific scope of services, deliverables, timing, pricing, and any special terms will be set forth in a separate written Service Agreement, work order, or quote signed or accepted by you.
2.3 Any additional or modified services beyond the agreed scope must be confirmed in writing and may incur additional charges.
3. Customer Responsibilities
3.1 You must provide full, safe, and timely access to the property, permits (if required), and any required approvals (HOA, community, landlord).
3.2 You represent that you are the owner or authorized agent of the property, that work is lawful, and that no hazardous conditions (including but not limited to unsafe environments, restricted access, unpermitted work, or interfering systems) exist or, if they exist, will be corrected before our work.
3.3 You agree to follow safety instructions and any usage or maintenance guidelines provided by us.
3.4 You will notify us promptly if any damage or issue occurs.
4. Pricing, Payment & Cancellation
4.1 Pricing is set in your written quote or Service Agreement. Unless otherwise specified, payment is due upon completion of services and invoice issuance. We may require a deposit.
4.2 If services are scheduled but canceled by you within 48 hours of the scheduled start, you may be charged a cancellation fee.
4.3 Late payments may incur interest.
4.4 We reserve the right to suspend work, remove equipment, or withhold deliverables if payment is not received when due.
5. Changes to Services & Delays
5.1 We may revise work schedules due to weather, access issues, safety hazards, or equipment availability.
5.2 If you request changes to the scope, you may incur additional charges and a revised schedule.
5.3 We are not liable for delays caused by conditions beyond our reasonable control.
6. Warranties & Disclaimers
6.1 We warrant that our services will be performed with reasonable care and workmanship consistent with industry standards.
6.2 Except as expressly provided above, all warranties are disclaimed.
6.3 We do not guarantee outcomes related to facility conditions, performance, or results beyond our control.
6.4 You assume risk for loss or damage caused by failure to disclose hazards or follow instructions.
7. Limitation of Liability
7.1 Our total liability shall not exceed the amount paid for the specific service.
7.2 We are not liable for indirect or consequential damages.
7.3 Liability is limited to the maximum extent permitted by law.
8. Intellectual Property
8.1 All content, materials, and branding remain our property.
8.2 You may not use our materials without written consent.
9. Permits, Codes & Compliance
9.1 You are responsible for permits and compliance unless otherwise stated.
9.2 We may refuse work if unsafe or non-compliant conditions exist.
10. Term and Termination
10.1 This Agreement remains in effect until completion of services.
10.2 Either party may terminate for breach.
10.3 We may terminate immediately for non-payment or unsafe conditions.
10.4 You remain responsible for payment for work performed up to termination.
11. Equipment & Site Conditions
11.1 Any equipment left onsite is at your risk unless otherwise agreed.
11.2 You must provide safe working conditions for crews and equipment.
12. Safety & Insurance
12.1 We maintain general liability insurance.
12.2 You must maintain appropriate property insurance.
12.3 Any incidents must be reported promptly.
13. Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control.
14. Amendments
We may update these terms at any time. Continued use of our services constitutes acceptance of updated terms.
15. Governing Law & Dispute Resolution
15.1 This Agreement is governed by the laws of the State of Washington.
15.2 Disputes shall be resolved in King County, WA, through arbitration.
15.3 The prevailing party may recover legal fees where permitted by law.
16. Severability & Waiver
If any provision is found invalid, the remaining provisions remain in effect.
17. Entire Agreement
This Agreement represents the full understanding between the parties and supersedes prior agreements.
18. Contact Information
Washington City Services
Address: 19522 28th Dr SE, Bothell, WA 98012
Email: [email protected]
Phone: 425-428-4444