Privacy Policy
Effective Date: 11/04/25
1. Introduction
Washington City Services (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.
By accessing or using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access the site or use our services.
2. Information We Collect
A. Information You Provide Directly
Contact Information: name, address, phone number, email address, and other details submitted through contact forms or quote requests.
Service Information: property details, facility details, photos or images you upload, project scope, maintenance needs, cleaning needs, staffing requests, and notes related to requested services.
Payment Information: billing details, payment method, and transaction history when applicable.
Communications: messages, emails, calls, or feedback submitted to us.
B. Information Collected Automatically
When you visit our website, we may automatically collect usage data such as IP address, browser type, operating system, referring URLs, pages viewed, and access times.
We may also use cookies and tracking technologies to improve site functionality, remember preferences, and analyze traffic. You can adjust your browser settings to refuse cookies, but this may impact website performance.
C. Information from Third Parties
We may receive information from marketing partners, referral networks, or advertising platforms such as Google Ads or Facebook Ads.
3. How We Use Your Information
We use your information to:
Provide and manage facility services, including cleaning, maintenance, repairs, staffing support, exterior upkeep, and related service needs.
Communicate regarding estimates, scheduling, billing, and project updates.
Respond to inquiries and customer support requests.
Send promotions, service reminders, or seasonal updates. You may opt out at any time.
Improve website performance, service quality, and marketing effectiveness.
Comply with legal, tax, and regulatory obligations.
4. How We Share Your Information
We do not sell your personal information. We may share it in limited situations:
Service Providers: with employees, crews, subcontractors, payment processors, vendors, and trusted partners assisting with service delivery.
Affiliated Companies: within the United Services Northwest family of brands, including Washington Construction, Washington Landscaping, Washington Roofing, and other related service providers when relevant to your project.
Legal Compliance: when required by law or legal process.
Business Transfers: in the event of a merger, sale, or restructuring.
All third parties are required to protect your data and use it only for authorized purposes.
5. Data Retention
We retain your data only as long as necessary to complete services or projects, meet legal, tax, or accounting obligations, and maintain accurate business records.
Data is securely deleted or anonymized when no longer needed.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and transmission of data is at your own risk.
7. Your Privacy Rights
You may request access to your personal data, request corrections or deletion, opt out of marketing communications, or request restrictions on data processing where permitted by law.
To make a request, contact us through our website or at:
Email: [email protected]
8. Cookies & Tracking
We use cookies to remember preferences, analyze traffic through tools like Google Analytics, and support targeted advertising through platforms like Google Ads and Meta Ads.
You can opt out through Google Ads Settings or the Network Advertising Initiative Opt-Out.
9. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If we become aware of such data, it will be deleted promptly.
10. Links to Other Websites
Our website may link to third-party or partner sites. We are not responsible for their privacy practices or content.
11. Updates to This Policy
We may update this policy periodically. The “Effective Date” reflects the most recent version. Updates take effect upon posting.
12. Contact Us
Washington City Services
Email: [email protected]
Phone: 425-484-4442
Website: https://www.washingtoncityservices.com
Mailing Address: 19522 28th Dr. SE, Bothell, WA 98012